Customer Services

Nico have a customer services department which can genuinely answer the questions you ask. With team members who have years of relevant experience, and strong product and engineering knowledge, we can be relied upon to process and deliver your orders on time and in full.

• Next day delivery on stock items (when received in good time)
• Clear delivery dates on made to order products
• Clear information and direct lines of communication from the manufacturer

We understand that long term relationships are a benefit to both our customers and ourselves, and we strive to out perform our competitors and provide industry leading service and value.

External Sales

Nico’s whole company ethos is to supply great products and service. We want to get to know our customers and develop relationships built on trust and reliability. Our trained and professional external sales team can handle all types of enquiry and provide us with a personal understanding of your individual needs. They are involved in bringing benefits not only to our company, but also to yours.

• Help in identifying and specifying product requirements
• Comprehensive product knowledge and a quick and responsive attitude
• Negotiation flexibility and market awareness
• Emphasis on customer satisfaction and retention

With our Area Sales Managers you can have one point of contact, one phone call and one solution. This provides operating efficiencies and leads to meaningful business relationships which last.